Initial Disclosure Document
We are Smart Leasing Manchester Limited trading as Smart Leasing Solutions. Smart Leasing Manchester Limited is a company registered in England no 12276519 whose registered office and trading address is at 13 Stockport Road, Romiley, Stockport, Cheshire SK6 4BN.
Smart Leasing Manchester Limited is a Franchisee of the Bridle Group which is a trading division of Hanborough Enterprises Ltd to whom we introduce our business under our Franchise Agreement.
Smart Leasing Manchester Limited is an Appointed Representative of Hanborough Enterprises Limited who is authorised and regulated for consumer credit activities and insurance distribution by the Financial Conduct Authority. Our Firm Reference Number is 922926. Hanborough Enterprises Limited’s Firm Reference Number is 631448. You can check this information at www.fca.org.uk
Our Data Protection Licence number is ZA592802. You can check this information at www.ico.org.uk
We are a broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct. For further information visit www.bvrla.co.uk
We are a credit broker of vehicle finance. We are not a funder or lender.
We are a vehicle finance broker and offer a range of vehicle finance products and services, provided by our panel of lenders from whom we may receive an introductory fee. We are not a funder or a lender.
General Data Protection Regulation
Charges for our services
We make a charge for the service that we provide:
We will charge an administration fee of £195.00 including VAT (£165.83 plus VAT) for our Brokering Services when you place an order.
We will charge a cancellation fee of £600.00 including VAT (£500.00 plus VAT). If you are a regulated customer, you have the right to cancel the order within 14 days from the date of order without penalty in accordance with the Consumer Contracts Regulations. A cancellation received after 14 days will result in a cancellation fee. Please note that the supplying dealer of the vehicle may also levy a cancellation charge and we will notify you of this within 2 working days of your cancellation.
We will charge an administration fee of £114.00 including VAT (£95.00 plus VAT) for our services when we arrange a reschedule of your agreement. Please note that certain rules apply as to when a reschedule may take place and not all funders will reschedule an agreement. Please speak to us if this may be important to you.
We will charge an administration fee of £114.00 including VAT (£95.00 plus VAT) for arranging the extension of your agreement.
Invoices in respect of our fees are issued on our behalf by our Franchisor and are payable within 7 days. Payment may be made either online using a debit card or by direct bank transfer
Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner.
A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.smartleasingsolutions.com/complaints-procedure:
Name, Address, Telephone No. and Email Address (if appropriate) of the complainant
Date of complaint
Details of the complaint
You may notify us of your complaint by
Phone: 0161 791 0101
Smart Leasing Manchester Ltd
13 Stockport Road
Alternatively, you may wish to contact our Franchisor. You may do this by calling 01993 222865, by emailing firstname.lastname@example.org or by writing to Bridle Franchise, Bridle Group, Tamarisk House, North Leigh Business Park, North Leigh, Witney, Oxfordshire OX29 6SW
Please speak to us if you are unsure of the contents of this Initial Disclosure Document.